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Courthouse Journal

The Courthouse Journal is the official newsletter of the Washington Association of County Officials. An archive of the past year's newsletters is available in our archive.

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Sep 21

Customer Service Outside the Office

Posted on September 21, 2017 at 9:30 AM by Timothy Grisham

Val Barschaw HorseWhile traveling from the summer customer service workshop in Wenatchee, Kittitas County Clerk Val Barschaw and Sarah Gann rescued a loose horse beside Highway 97; returning it safely back to its stable.

Sarah was able to capture the event on camera. The lesson learned is that your service as an elected official, staff member, or member of the community does not end at the door to the courthouse, but extends outside the office.