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Courthouse Journal

The Courthouse Journal is the official newsletter of the Washington Association of County Officials. Along with a newsletter to members, WACO also hosts the Courthouse Journal blog.

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May 27

Emergency Planning

Posted on May 27, 2020 at 2:10 PM by Timothy Grisham

 

  • Consider switching some phone systems over to VOIP phones.  It allows for call redirects to cellphones and creates a single number for multiple phone use settings and single voicemail box.
  • Plan for some portion of the office to have the capability to be completed remotely and TEST DRIVE YOUR EMERGENCY PLAN OUT BEFORE YOU NEED IT.
  • Some IT needs, such as adequate laptops for remote working should be addressed in the plan, this can be achieved by emergency home use policies. USE WHAT WE LEARNED THIS TIME TO MAKE A BETTER POLICY IN ADVANCE. 
  • If your policy does not allow for home users to sign into proxy servers through to in-office workstations unless the personal computer meets certain standards.  Create a STRONG COMMUNICATION plan to alert employees and department heads in advance of emergencies, as well as SET UP A PROXY SOFTWARE SYSTEM BEFORE YOU NEED IT, AND TEST YOUR PROXY SOFTWARE OFTEN
  • Establish an administrative leave policy that lets people stay home during certain crisis events.
  • To help coordinate with staff SET UP A FREE CONFERENCE CALL ACCOUNT AS PART OF YOUR EMERGENCY PLAN, AND TEST THE ACCOUNT OFTEN
  • Work with the Digital Archives and upload mission critical records if their records qualify.